Digitization Consultation

Digitalization is more than mere automation. It is not just about supporting existing processes with digital technologies. Rather, the aim is to change processes by using new technologies to create a perceptibly better experience for all those involved. Therefore, digitalization is closely tied to processes. Without knowledge, analysis, adjustment and management of the relevant workflows in your organization, digitalization is simply not possible.

Our team of experts assists you in introducing digitalization as an integral part of successful corporate management and accompanies you on the path to digital transformation. The end-to-end approach of our consulting allows us to take a holistic view of your organization in order to implement your digital agenda efficiently, quickly and sustainably. We accompany your organization from the design to the successful operational implementation of the digital strategy, all with highest functional and methodological competence.

As part of our digitalization consulting, we jointly identify the essential end-to-end processes in your company, both from the perspective of your business partners and from the viewpoint of your colleagues, i.e. your "internal customers".  

Digitalization is only perceptible in your organization if you start in the right places. That is where we help you, e.g. by creating a customer journey map. It uses customer touch points to identify, classify and prioritize all relevant points of contact with your business partners. That being the basis, we will jointly set up your digitalization strategy along exactly these touch points. Only at these touch points you can achieve real change in the business experience.

Digitalization internally must lead to a different work experience for your colleagues. For this purpose, we identify essential cost drivers and "pain points" for your staff along the value-adding end-to-end processes in your organization. At that, we focus in particular on legacy systems, high manual workload and highly repetitive processes.

Extract from our services:

• Analysis and development of a digitalization strategy for your organization

• Analysis of your business model and creation of a customer journey map

• Analysis and identification of digitalization potential based on your process landscape